Living timeline·Gaming

Do You Own Your Games? The Crew, AB 2426 and the Buy-Button Lawsuits

Updated Oct 17, 2026 · 38 dated entries · 45 sources from Superior Court of California, County of Sacramento, CourtListener, Garcia, Heycock, Mendoza & Salinas v. Sony Interactive Entertainment LLC, N.D. Cal., ECF No. 18, U.S. District Court for the Northern District of California filing and 22 more

Edited by Ceniy Mei · How this page is made

GamingClass actionsConsumer protectionDigital ownershipSonyUbisoftValve

TL;DR

Ubisoft’s shutdown of the online-only game The Crew, followed by reported licence removals from customer accounts, made the difference between a purchase label and a revocable digital licence a live consumer issue. California responded with Business and Professions Code Section 17500.6, effective January 1, 2025, requiring sellers that use terms such as “buy” or “purchase” to separately disclose or obtain acknowledgement that digital goods are licensed. The Crew litigation has produced a proposed $2 million settlement awaiting final approval, while GameStop’s similar case ended without a ruling and Sony is trying to send a PlayStation Store buy-button suit to individual arbitration. In Europe, the Stop Destroying Videogames initiative reached the Commission, but the Commission declined to propose a legal duty to keep discontinued games playable and instead suggested work on an end-of-life code of conduct.

Key moments

12 entries that carry the story, oldest first. The full timeline follows.

  1. Dec 14, 2023Ubisoft delists The Crew and sets a date to switch off its servers
  2. Apr 12, 2024Players report Ubisoft revoked The Crew licences from accounts
  3. Sep 24, 2024California enacts AB 2426, the digital-goods disclosure law
  4. Oct 11, 2024Steam starts telling shoppers they are buying a licence
  5. Nov 4, 2024Cassell and Liu file federal proposed class action against Ubisoft
  6. Jan 1, 2025Section 17500.6 takes effect
  7. Apr 2026Ubisoft settles the The Crew ownership case for $2 million
  8. Apr 21, 2026Weber dismisses his own GameStop case and the court terminates it
  9. Jun 16, 2026The Commission says it cannot require publishers to keep games playable
  10. Jun 18, 2026Four PlayStation owners sue Sony over the Store's buy button
  11. Aug 21, 2026Sony moves to send the buy-button case to arbitration
  12. Sep 4, 2026Heycock plaintiffs oppose Sony's arbitration and dismissal motion

Timeline

20252026Dec 2023Oct 2026TodayDec 14, 2023: Ubisoft delists The Crew and sets a date to switch off its serversApr 1, 2024: The Crew becomes inoperable after Ubisoft's server shutdownApr 12, 2024: Players report Ubisoft revoked The Crew licences from accountsJun 19, 2024: European Commission register publishes Stop Destroying Videogames initiativeSep 24, 2024: California enacts AB 2426, the digital-goods disclosure lawOct 11, 2024: Steam starts telling shoppers they are buying a licenceNov 4, 2024: Cassell and Liu file federal proposed class action against UbisoftJan 1, 2025: Section 17500.6 takes effectMar 18, 2025: Cassell plaintiffs file amended complaint against Ubisoft, Inc.Jun 12, 2025: Cassell plaintiffs voluntarily dismiss federal actionJul 8, 2025: Stop Killing Games passes a million signatures in the EUAug 13, 2025: The petition finishes with 1.4 million raw signaturesJan 7, 2026: Jake Weber sends GameStop a CLRA demand letterJan 8, 2026: Weber files GameStop action over digital-game buy languageJan 22, 2026: GameStop is sued under the new law over a digital copy of Elden Ring NightreignJan 26, 2026: The initiative is submitted to the Commission with 1,294,188 verified signaturesFeb 23, 2026: Organisers put their case to two commissionersMar 31, 2026: UFC-Que Choisir sues Ubisoft in France over The Crew shutdownApr 2026: Ubisoft settles the The Crew ownership case for $2 millionApr 8, 2026: Court preliminarily approves PlayStation voucher settlementApr 16, 2026: European Parliament holds hearing on Stop Destroying VideogamesApr 21, 2026: PlayStation buy-button plaintiffs send Sony two CLRA demand lettersApr 21, 2026: Weber dismisses his own GameStop case and the court terminates itMay 21, 2026: European Parliament debates Stop Destroying Videogames in plenaryJun 11, 2026: Claims close in the The Crew settlementJun 16, 2026: The Commission says it cannot require publishers to keep games playableJun 18, 2026: Four PlayStation owners sue Sony over the Store's buy buttonJul 2, 2026: Opt-out deadline passes in the separate PlayStation Store voucher settlementJul 13, 2026: Deadline passes to opt out of or object to Ubisoft settlementAug 20, 2026: Heycock plaintiffs dismiss Sony Corporation of AmericaAug 21, 2026: Sony moves to send the buy-button case to arbitrationSep 2026: Court sets a 15 October fairness hearing on the PlayStation voucher settlementSep 1, 2026: Sony's position: no reasonable consumer thought they owned the gameSep 3, 2026: Cendejas moves for final approval of PlayStation voucher settlementSep 4, 2026: Heycock plaintiffs oppose Sony's arbitration and dismissal motionSep 29, 2026: The hearing on Sony’s bid to force the buy-button case into arbitration slips to 29 OctoberOct 9, 2026: Case management is put off to November, but the judge refuses to pause the caseOct 16, 2026: Players claimed $38,633 of The Crew settlement; the lawyers are asking for $800,000Expected Oct 29, 2026: Hearing on Sony’s motion to compel arbitration in HeycockExpected Nov 13, 2026: The Crew settlement fairness hearingExpected Nov 13, 2026: Joint case-management statement due in HeycockExpected Nov 20, 2026: Heycock initial case-management conferenceExpected Dec 2026: European Commission discussions on a game end-of-life codeExpected Dec 2026: European Commission report on the Digital Content Directive
38 entriesbusiest year 2026 (26)Announcements and launchesResponses and updatesFinancial and reportsLegal and regulatorykey momentcause, response or contradictionexpected next

Earlier years show only their entries' dates and titles. Click a year heading to show the details.

202626 entries
  1. Update

    Players claimed $38,633 of The Crew settlement; the lawyers are asking for $800,000

    The motion for final approval filed in Sacramento Superior Court sets out what the settlement actually delivered. Of roughly 1.8 million class members, 2,951 filed claims — 704 taking the $7 cash option and 2,247 the $15 credit — for a total value of $38,633. Class counsel asks the court for $800,000 in fees and $17,733.48 in costs, against a lodestar of $315,295 for 462.2 hours, a multiplier of about 2.484; administration cost $120,673.31 and the three named plaintiffs want $5,000 each. Ubisoft pays those sums on top of the $2,000,000 made available to the class, so they do not reduce anyone’s recovery — but the filing also records that Ubisoft "retains no reversionary interest" in that $2,000,000, of which players claimed under two percent.

    Editor's note: Read from the filed motion, which the settlement administrator posted on 16 October, the date the notice had promised the fee request. The claims figure is the motion’s own financial-terms table (704 × $7 plus 2,247 × $15 is $38,633). The motion does not say where the unclaimed remainder of the $2,000,000 goes, so this entry does not either; it is recorded as an open question on this page.

  2. Update

    Case management is put off to November, but the judge refuses to pause the case

    On the parties’ stipulation the court moved the initial case-management conference from 16 October to 20 November, with a joint statement due 13 November. It refused the other half of what was asked: “The request to stay all litigation deadlines is denied.” The case goes on while the arbitration motion is pending, rather than waiting on it.

    • CourtListener · Oct 9, 2026 · Per the parties' 26 stipulation, the October 16 initial case management conference is continued to November 20, 2026. The request to stay all litigation deadlines is denied.

    Editor's note: Replaces the 16 October case-management conference this page had on its watch list, which the court continued on 9 October. Found on the docket, not in reporting.

  3. Update

    The hearing on Sony’s bid to force the buy-button case into arbitration slips to 29 October

    The clerk continued the 1 October hearing on Sony’s motion to compel arbitration and stay proceedings, or alternatively dismiss, resetting it to 29 October before Judge Vince Chhabria. It is the motion that decides whether the claim about what “buy” means is heard in open court at all, or sent to private arbitration one buyer at a time.

    • CourtListener · Sep 29, 2026 · CLERK'S NOTICE CONTINUING 10/1/2026 MOTION HEARING. 17 MOTION to Compel Arbitration and Stay Proceedings, or Alternatively, Dismiss Complaint Hearing reset to 10/29/2026 at 10:00 AM in San Francisco, Courtroom 03, 17th Floor before Judge Vince Chhabria.

    Editor's note: Dated from the docket entry. The research pass asked what became of the reported 1 October hearing and could not answer it from a readable order; the CourtListener docket shows the hearing never happened on that date.

  4. LegalKey moment

    Heycock plaintiffs oppose Sony's arbitration and dismissal motion

    The Heycock plaintiffs filed an opposition to Sony Interactive Entertainment LLC's motion seeking individual arbitration, a stay, or dismissal. They argued that the 2026 PlayStation Terms arbitration provision was unconscionable.

    Editor's note: The document is Plaintiffs’ response in opposition to Sony Interactive Entertainment LLC’s motion to compel arbitration or dismiss. It states, “The Court should deny the Motion because the 2026 Terms are unconscionable,” and is filed and dated September 4, 2026.

  5. Legal

    Cendejas moves for final approval of PlayStation voucher settlement

    Adrian Cendejas moved for final approval of the proposed settlement with Sony Interactive Entertainment LLC. The motion sought approval of a $7.85 million settlement distributed through PlayStation Network account credits, after fees, costs, expenses, and service awards.

    Editor's note: The motion identifies Adrian Cendejas as Class Plaintiff and seeks final approval of a proposed settlement with Sony Interactive Entertainment LLC. It states that the $7.85 million settlement amount, less fees, costs, expenses, and service awards, will be distributed as PSN account credits; the document was filed on 2026-09-03.

  6. Response

    Sony's position: no reasonable consumer thought they owned the game

    Sony's filing argued it is not plausible that customers believed they owned their downloads outright, citing the terms of service and the licence agreement, and noted that two plaintiffs bought the same game eleven days apart. The company that once campaigned for physical media was now telling its customers in court that they never owned what they paid for.

    • Fortune · Sep 1, 2026 · The company's filing states it's simply "not plausible" that customers believed they owned the games outright.
  7. Legal

    Court sets a 15 October fairness hearing on the PlayStation voucher settlement

    The settlement administrator said the court had scheduled the fairness hearing for 2:00 p.m. on 15 October 2026, before Judge Araceli Martínez-Olguín in the Northern District of California. It is the hearing at which the $7.85 million voucher settlement Cendejas moved to approve in September is either granted final approval or not.

    Editor's note: The administrator's page gives two different courtrooms for the same hearing — Courtroom 5, 2nd Floor in its "IMPORTANT UPDATE - SEPTEMBER 2026" and Courtroom 3, 3rd Floor in the body of the notice. The date, the time and the judge agree in both, so no courtroom is stated here.

  8. LegalKey moment

    Sony moves to send the buy-button case to arbitration

    Sony asked Judge Vince Chhabria to compel individual arbitration under the clause it added to the PlayStation Network terms in 2011, and only in the alternative to dismiss. The terms require US users to arbitrate individually and waive class actions unless they mailed an opt-out within 30 days of accepting them.

    • Tom's Hardware · Aug 25, 2026 · Section 14 of the PlayStation Terms of Service requires U.S. users to resolve disputes through binding individual arbitration and waives class actions, unless the user mails a written opt-out to Sony's legal department in San Mateo within 30 days of accepting the terms.
  9. Legal

    Heycock plaintiffs dismiss Sony Corporation of America

    The Heycock plaintiffs voluntarily dismissed Sony Corporation of America from the PlayStation Store case. Sony Interactive Entertainment remained the sole defendant.

    • Tom’s Hardware · Sep 1, 2026 · The plaintiffs voluntarily dismissed co-defendant Sony Corporation of America on August 20, one day before Sony’s motion, leaving Sony Interactive Entertainment as the sole defendant.
    • U.S. federal docket mirror · Jun 18, 2026 · Filing 1 COMPLAINT against All Defendants ( Filing fee $ 405, receipt number ACANDC-22115326.). Filed by John Salinas, Edward Heycock, Andrew Garcia, Jason Mendoza.

    Editor's note: The page states that the plaintiffs voluntarily dismissed co-defendant Sony Corporation of America on August 20, one day before Sony's motion, leaving Sony Interactive Entertainment as the sole defendant. The quoted wording appears on the page.

  10. Legal

    Deadline passes to opt out of or object to Ubisoft settlement

    The settlement website stated that class members had until July 13, 2026, to opt out of or object to the Ubisoft settlement. It instructed members seeking exclusion to mail or deliver their requests by that date.

    Editor's note: The FAQ states that exclusion requests must be mailed or delivered with a postmark no later than July 13, 2026. It also states that objections and notices of intent to appear must be filed and mailed by that same date.

  11. Legal

    Opt-out deadline passes in the separate PlayStation Store voucher settlement

    Caccuri v. Sony, the $7.85 million class action over Sony ending third-party sales of game-specific download vouchers, reached its exclusion and objection date. It covers digital games bought on the PlayStation Store between 1 April 2019 and 31 December 2023 that had previously been available as a voucher at retail.

    • PSN Digital Games Settlement administrator · Jul 2, 2026 · If, during the period April 1, 2019 to December 31, 2023, you purchased a Digital Game through the PlayStation Store that was previously available through a Game-Specific Voucher, you may be eligible to receive a payment from a class action lawsuit settlement.
  12. LegalKey moment

    Four PlayStation owners sue Sony over the Store's buy button

    Andrew Garcia, Edward Heycock, Jason Mendoza and Josh Salinas filed in the Northern District of California, pleading the new Section 17500.6 alongside the Consumer Legal Remedies Act on behalf of a proposed class of California buyers. The complaint targets the PlayStation Store's buy and purchase labels for customers who receive only a revocable licence.

    • Tom's Hardware · Aug 25, 2026 · Four PlayStation owners, Andrew Garcia, Edward Heycock, Jason Mendoza, and Josh Salinas, filed the complaint on June 18 in the Northern District of California, pleading violations of Business and Professions Code § 17500.6, the state's False Advertising Law, and the Consumer Legal Remedies Act on behalf of a proposed class of California purchasers.
  13. RegulatoryKey moment

    The Commission says it cannot require publishers to keep games playable

    In its formal answer the Commission concluded it could not propose a legal obligation to keep video games playable once they stop being sold, pointing to intellectual property and copyright constraints. It offered instead to work on a code of conduct for managing the end of a game's life.

  14. Legal

    Claims close in the The Crew settlement

    Class members had until 11 June 2026 to file a claim. Cassell, Liu and Cerrato had alleged that Ubisoft misled buyers into believing they were paying for ownership of The Crew when they were getting a limited licence; Judge Jill H. Talley of the Sacramento County Superior Court set the fairness hearing for 13 November 2026.

    • Cassell v. Ubisoft settlement notice · Apr 28, 2026 · Plaintiffs Matthew Cassell, Alan Liu, and Angel Cerrato allege that Ubisoft misled consumers into believing that when they purchased Ubisoft's video game The Crew, consumers were paying for ownership rights over The Crew when consumers were only receiving a limited license to access The Crew.
  15. Regulatory

    European Parliament debates Stop Destroying Videogames in plenary

    The European Parliament held a plenary-session debate on Stop Destroying Videogames. The debate took place on May 21, 2026.

    Editor's note: The page states that the European Parliament held a debate on the initiative in its plenary session on 21 May 2026. The quoted sentence appears on the page, with the same wording.

  16. LegalKey moment

    Weber dismisses his own GameStop case and the court terminates it

    Jake Weber filed a notice of voluntary dismissal in Weber v. GameStop, Inc. on 20 April 2026, and the next day the court entered a minute order that resolved the pending motions to compel and to dismiss and terminated the case. The docket does not record whether the dismissal was with or without prejudice. It closes the case this page opened with Weber's January demand letter and complaint over GameStop's “buy” language, without a ruling on that language.

    • CourtListener · Apr 21, 2026 · Minute Order AND Order on Motion to Compel AND Order on Motion to Dismiss/Lack of Jurisdiction AND ~Util - Terminate Civil Case

    Editor's note: Repaired on 2026-10-15. The entry was filed in April citing a Justia docket page that returns HTTP 403 to the fetcher, so it could not be verified and sat as a candidate. The CourtListener docket for 2:26-cv-00060 (E.D. Cal.) carries the 20 April notice of voluntary dismissal and the 21 April termination, and is readable. The original title said the case was dismissed “with prejudice”, which the Justia quote asserted; that phrase appears nowhere on the CourtListener docket, so the claim was dropped rather than carried on a source a reader cannot open.

  17. Legal

    PlayStation buy-button plaintiffs send Sony two CLRA demand letters

    The four future plaintiffs sent Sony demand letters under the Consumer Legal Remedies Act on 21 April and 11 May 2026, the statutory notice a consumer must give before suing for damages. They say Sony did not answer either one.

    • Tom’s Hardware · Sep 1, 2026 · The four plaintiffs claim they sent two CLRA demand letters on April 21, 2026, and May 11, 2026, respectively, which Sony didn't answer.

    Editor's note: The page states that the four plaintiffs said they sent two CLRA demand letters on April 21, 2026, and May 11, 2026, respectively, and that Sony did not answer them. This supports the April 21, 2026 timeline entry.

  18. Regulatory

    European Parliament holds hearing on Stop Destroying Videogames

    The European Parliament held a public hearing on Stop Destroying Videogames. The hearing was held under Article 14(2) of the European Citizens' Initiative Regulation.

    • European Citizens' Initiative register · This initiative was also presented in a public hearing at the European Parliament on 16 April 2026, in accordance with Article 14(2) of the ECI Regulation.

    Editor's note: The page states that the initiative was presented in a public hearing at the European Parliament on 16 April 2026, in accordance with Article 14(2) of the ECI Regulation.

  19. Legal

    Court preliminarily approves PlayStation voucher settlement

    The Northern District of California preliminarily approved the PlayStation Store voucher settlement. The proposed settlement provides $7.85 million in PlayStation Network account credits, with mailed payments available to eligible purchasers with deactivated accounts.

    Editor's note: The order grants preliminary approval of the proposed settlement, which provides a $7.85 million settlement amount in PSN account credits and permits qualifying members with deactivated accounts to receive equivalent funds by U.S. mail. The order is dated April 8, 2026.

  20. LegalKey moment

    Ubisoft settles the The Crew ownership case for $2 million

    The Sacramento County Superior Court preliminarily approved a settlement of the refiled Cassell action. The fund totals $2,000,000, and class members elect either $7 in cash or $15 in Ubisoft store credit.

    Editor's note: Hand-checked on the settlement administrator's own site: the preliminary-approval language is on the home page and the $2,000,000 fund on the FAQ. The exact approval date is not stated on either page, so the entry keeps month precision.

  21. Legal

    UFC-Que Choisir sues Ubisoft in France over The Crew shutdown

    UFC-Que Choisir sued Ubisoft before the Tribunal Judiciaire de Créteil following closure of The Crew servers. Stop Killing Games supported the action.

    • UFC-Que Choisir · Mar 31, 2026 · L’UFC-Que Choisir poursuit en justice l’éditeur de jeux vidéo Ubisoft devant le Tribunal Judiciaire de Créteil, suite à la fermeture des serveurs de son jeu de course en ligne The Crew.

    Editor's note: The page states that UFC-Que Choisir is suing Ubisoft before the Tribunal Judiciaire de Créteil following the shutdown of The Crew servers, and says the action is supported by Stop Killing Games. It is published on 2026-03-31.

  22. Update

    Organisers put their case to two commissioners

    The initiative's organisers met Executive Vice-President Henna Virkkunen and Commissioner Michael McGrath, the hearing the ECI Regulation entitles them to before the Commission replies.

    • Out of Games (European Commission communication) · Jun 16, 2026 · On 23 February 2026, the initiative organisers presented the objectives of their initiative in a meeting with Executive Vice-President Henna Virkkunen and Commissioner Michael McGrath, accompanied by European Commission officials, in line with Article 15 of the ECI Regulation.
  23. Update

    The initiative is submitted to the Commission with 1,294,188 verified signatures

    After national verification, Stop Destroying Videogames became one of the few citizens' initiatives to reach the Commission, which then had six months to answer.

  24. Legal

    GameStop is sued under the new law over a digital copy of Elden Ring Nightreign

    A putative class action brought the year-old disclosure statute to video games, pleading the new False Advertising Law provisions alongside the Unfair Competition Law and the Consumer Legal Remedies Act. The case is No. 2:26-at-00047 in the Eastern District of California.

    • Frankfurt Kurnit Klein & Selz · Jan 22, 2026 · The plaintiff alleges that he purchased a digital copy of Elden Ring Nightreign from GameStop's website.
  25. Legal

    Weber files GameStop action over digital-game buy language

    Jake Weber filed a proposed class action against GameStop, Inc. The complaint alleged that GameStop used terms including “buy,” “purchase,” and “Add to Cart” without satisfying either condition specified in the cited law.

    • Weber v. GameStop complaint · Jan 8, 2026 · Defendant violated this law by advertising to consumers that they could “buy,” “purchase,” and “Add to Cart,” video games on its website without satisfying either of these two conditions.

    Editor's note: The complaint identifies Jake Weber as plaintiff in a proposed class action against GameStop, Inc. and alleges GameStop used “buy,” “purchase,” and “Add to Cart” without satisfying either statutory condition. It was filed and dated January 8, 2026.

  26. Legal

    Jake Weber sends GameStop a CLRA demand letter

    Jake Weber sent GameStop a California Consumer Legal Remedies Act demand letter by certified mail. The letter gave notice of alleged violations and demanded correction of the practices alleged.

    • Weber v. GameStop complaint · Jan 8, 2026 · On January 7, 2026, a CLRA demand letter was sent to Defendant’s address via certified mail (return receipt requested), that provided notice of Defendant’s violations of the CLRA and demanded that Defendant correct the unlawful, unfair, false and/or deceptive practices alleged here.

    Editor's note: The complaint states that on January 7, 2026, a CLRA demand letter was sent to GameStop by certified mail with return receipt requested. It says the letter gave notice of alleged CLRA violations and demanded correction of the alleged unlawful, unfair, false, and/or deceptive practices.

20255 entries
  1. Update

    The petition finishes with 1.4 million raw signatures

    Collection closed well above the threshold. Member States then had three months to check the validity of the signatures before the initiative could go to the Commission.

    • Euronews · Aug 13, 2025 · The citizens' petition "Stop Destroying Games" has attracted more than 1.4 million signatures across the European Union.
  2. Update

    Stop Killing Games passes a million signatures in the EU

    The European Citizens' Initiative started after The Crew went dark crossed one million signatures in at least seven member states, the threshold that forces the European Commission to respond. Organisers Aleksej Vjalicin and Daniel Ondruska had until the end of July to collect them.

    • Euronews · Jul 8, 2025 · A European Citizens' Initiative called Stop Killing Games surpassed one million signatures in at least seven member states, which is the threshold to force the Commission to consider issues raised by the public.
  3. Legal

    Cassell plaintiffs voluntarily dismiss federal action

    Matthew Cassell, Angel Cerrato, and Alan Liu filed a notice voluntarily dismissing the federal action without prejudice. The notice was filed before a ruling on Ubisoft's amended-complaint dismissal motion.

    Editor's note: The docket entry dated June 12, 2025 states that Cassell, Cerrato, and Liu filed a notice voluntarily dismissing without prejudice. The amended-complaint motion to dismiss was still pending; the court denied it as moot the next day.

  4. Legal

    Cassell plaintiffs file amended complaint against Ubisoft, Inc.

    Matthew Cassell, Alan Liu, and Angel Cerrato filed a first amended complaint. The amended complaint named Ubisoft, Inc. as defendant.

    Editor's note: The docket entry dated March 18, 2025 states that Matthew Cassell, Alan Liu, and Angel Cerrato filed a first amended complaint against Ubisoft, Inc. The quoted text appears on the page.

  5. RegulatoryKey moment

    Section 17500.6 takes effect

    California's False Advertising Law now reaches digital goods. The acknowledgement or the disclosure has to be separate and distinct from the rest of the terms and conditions, and the section covers video games, applications, audio and audiovisual works, e-books and redemption codes.

    • Thompson Coburn LLP · Jan 24, 2025 · Section 17500.6 further requires that the purchaser's express acknowledgment and the seller's "clear and conspicuous statement" be separate and distinct from the other terms and conditions of the transaction.
    • California Legislative Information · (Added by Stats. 2024, Ch. 513, Sec. 1. (AB 2426) Effective January 1, 2025.)

    Editor's note: Official source added: https://leginfo.legislature.ca.gov/faces/codes_displaySection.xhtml?sectionNum=17500.6.&lawCode=BPC

  1. Aug 13, 2025The petition finishes with 1.4 million raw signatures
  2. Jul 8, 2025Stop Killing Games passes a million signatures in the EU
  3. Jun 12, 2025Cassell plaintiffs voluntarily dismiss federal action
  4. Mar 18, 2025Cassell plaintiffs file amended complaint against Ubisoft, Inc.
  5. Jan 1, 2025Section 17500.6 takes effect
20246 entries
  1. LegalKey moment

    Cassell and Liu file federal proposed class action against Ubisoft

    Matthew Cassell and Alan Liu filed Cassell v. Ubisoft Entertainment S.A. in the Eastern District of California, the first suit to test the ownership claim. It alleged Ubisoft had misled buyers of The Crew into thinking they were getting ownership rights when they received only a limited licence.

    • Dr. Docket/PACER docket record · Nov 4, 2024 · Date Filed Nov 4, 2024.
    • Crew Game Settlement administrator · This lawsuit claims that Ubisoft violated California law by misleading consumers into believing that by purchasing a copy of the Ubisoft video game, The Crew, they were receiving ownership rights over The Crew, but instead only received a limited license.

    Editor's note: Hand-checked: the November 4, 2024 filing date appears on the PACER docket record and the characterisation of the claim appears verbatim on the settlement administrator's FAQ.

  2. ResponseKey moment

    Steam starts telling shoppers they are buying a licence

    A line appeared at the bottom of the Steam shopping cart reading that a purchase of a digital product grants a licence for the product on Steam. Valve added it months before the California law took effect, and it was the first of the big storefronts to change its checkout copy.

    • Engadget · Oct 11, 2024 · When you open your shopping cart with items inside and before going to payment, a notice at the bottom right states: "A purchase of a digital product grants a license for the product on Steam."
  3. RegulatoryKey moment

    California enacts AB 2426, the digital-goods disclosure law

    Governor Newsom signed Assemblymember Jacqui Irwin's bill adding Section 17500.6 to the Business and Professions Code. It makes it unlawful to advertise a digital good with words like buy or purchase unless the seller either takes an affirmative acknowledgement that the transaction is a licence, or shows a clear and conspicuous statement to that effect before checkout.

    • California Legislative Information · Sep 24, 2024 · An act to add Section 17500.6 to the Business and Professions Code, relating to consumer protection. [ Approved by Governor September 24, 2024. Filed with Secretary of State September 24, 2024. ] LEGISLATIVE COUNSEL'S DIGEST AB 2426, Irwin.
  4. Regulatory

    European Commission register publishes Stop Destroying Videogames initiative

    The European Citizens' Initiative register published Stop Destroying Videogames. The initiative calls for publishers selling or licensing games in the EU to leave games playable.

    • European Citizens' Initiative register · Jun 19, 2024 · This initiative calls to require publishers that sell or license videogames to consumers in the European Union (or related features and assets sold for videogames they operate) to leave said videogames in a functional (playable) state.

    Editor's note: The page is readable and lists European Commission information dated 19/06/2024. Its objectives section contains the quoted language and supports the summary that the initiative seeks to keep videogames functional/playable after publishers discontinue them.

  5. ReportKey moment

    Players report Ubisoft revoked The Crew licences from accounts

    Users reported that Ubisoft revoked licences to access The Crew from Ubisoft Connect accounts. The report described the removal as occurring after the game became inoperable.

    • Engadget · Apr 12, 2024 · They say that the company actually reached into Ubisoft Connect accounts and revoked the license to access the game, according to reports by Game Rant and others.

    Editor's note: The page states that The Crew became inoperable when its servers shut down on April 1, 2024, and reports that Ubisoft revoked licenses in Ubisoft Connect accounts afterward. The quoted sentence appears on the page.

  6. Update

    The Crew becomes inoperable after Ubisoft's server shutdown

    The online-only game The Crew stopped operating on April 1. The game required Ubisoft servers to operate.

    • Engadget · Apr 12, 2024 · Ubisoft's online-only racing game The Crew stopped being operable on April 1.

    Editor's note: The page states that The Crew, an online-only racing game, "stopped being operable on April 1." It also explains that the game could not be used without Ubisoft's servers, which went down that day.

  1. Nov 4, 2024Cassell and Liu file federal proposed class action against Ubisoft
  2. Oct 11, 2024Steam starts telling shoppers they are buying a licence
  3. Sep 24, 2024California enacts AB 2426, the digital-goods disclosure law
  4. Jun 19, 2024European Commission register publishes Stop Destroying Videogames initiative
  5. Apr 12, 2024Players report Ubisoft revoked The Crew licences from accounts
  6. Apr 1, 2024The Crew becomes inoperable after Ubisoft's server shutdown
20231 entry
  1. AnnouncementKey moment

    Ubisoft delists The Crew and sets a date to switch off its servers

    Ubisoft removed the 2014 open-world racing game from digital storefronts and said every server would go dark on 31 March 2024, blaming server infrastructure and licensing constraints. The game had no offline mode, so the shutdown would make it unplayable for everyone who had bought it.

    • Eurogamer · Dec 14, 2023 · The game will remain playable until 31st March 2024, after which all servers will be shut down across all platforms: PC, Xbox 360, Xbox One, PlayStation 4, Amazon Luna, and Ubisoft+. "We understand this may be disappointing for players still enjoying the game, but it has become a necessity due to upcoming server infrastructure and licensing constraints," reads the update from Ubisoft.
    • Ubisoft · Dec 14, 2023 · Today, The Crew 1, including all its editions, and virtual currency packs, will be delisted from all online stores.

    Editor's note: Official source added: https://www.ubisoft.com/en-us/game/the-crew/the-crew-2/news-updates/3u0la29yUBGBzYlwKp5QMZ/an-update-on-the-crew

  1. Dec 14, 2023Ubisoft delists The Crew and sets a date to switch off its servers

Questions this timeline answers

Each one is an ordered set of dated entries, most of them from this page, with a line on why each step led to the next.

Cause and effect

  1. The Crew becomes inoperable after Ubisoft's server shutdownwas answered by →UFC-Que Choisir sues Ubisoft in France over The Crew shutdownUFC-Que Choisir said it sued Ubisoft following the closure of The Crew servers.
  2. Sony moves to send the buy-button case to arbitrationwas answered by →Heycock plaintiffs oppose Sony's arbitration and dismissal motionThe September 4 filing is plaintiffs' opposition to Sony's motion, asking the court to deny it because the 2026 Terms are unconscionable.

Where sources disagree or fall silent

  • Will the court enforce Sony’s PlayStation Network arbitration clause and prevent the buy-button claims from proceeding as a class action in court?
  • Will Sacramento County Superior Court grant final approval to the proposed $2 million The Crew settlement, and on what final terms?
  • Why did Weber voluntarily dismiss the GameStop case, and was the dismissal with or without prejudice? The available docket account does not say.
  • No court ruling in the timeline has yet decided whether GameStop’s or Sony’s challenged buy language violates Section 17500.6.
  • What commitments, if any, will result from the Commission’s proposed game end-of-life code of conduct after it declined to seek a binding preservation obligation?

What to watch next

Who is involved

  • Stop Destroying Videogamesother

    European Citizens’ Initiative seeking rules requiring publishers to leave games playable after support ends.

  • Ubisoftcompany

    Publisher that delisted, shut down, and reportedly removed account licences for The Crew; it is settling the related ownership claims.

  • The Crewproduct

    Ubisoft’s online-only 2014 racing game, whose shutdown and reported licence revocations triggered the dispute over digital-game ownership.

  • Alan Liuperson

    Named plaintiff in the The Crew ownership litigation against Ubisoft.

  • Received the Stop Destroying Videogames initiative and declined to propose a legal obligation to preserve playability after sale.

  • Named plaintiff in the The Crew ownership litigation against Ubisoft.

  • Sonycompany

    Remaining defendant in the PlayStation Store buy-button suit; it argues customers could not reasonably have believed they owned downloads and seeks individual arbitration.

  • Defendant identified in the PlayStation Store case.

33 more
  • Named plaintiff added to the The Crew ownership litigation.

  • GameStopcompany

    Retailer sued over its use of buy and purchase language for digital games; the plaintiff voluntarily dismissed the case before a merits ruling.

  • Cassell defendant and party to the amended federal action.

  • Named plaintiff in the PlayStation Store buy-button suit.

  • Named plaintiff in the PlayStation Store buy-button suit.

  • Plaintiff who brought and later voluntarily dismissed the GameStop disclosure case.

  • Named plaintiff in the PlayStation Store buy-button suit.

  • Plaintiff in the PlayStation Store litigation.

  • PlayStation Storeproduct

    Sony’s digital storefront, whose buy and purchase labels are challenged as applying to revocable licences.

  • U.S. District Court for the Northern District of Californiaother

    Court whose local rule is cited in the administrative-motion entries.

  • Adrian Cendejasperson

    Plaintiff who sought final approval of the separate PlayStation Store voucher antitrust settlement.

  • California State Legislatureregulator

    Enacted the law adding Section 17500.6, whose digital-goods disclosure requirements took effect on January 1, 2025.

  • Held the required public hearing and a plenary debate on the citizens’ initiative.

  • PlayStation Networkproduct

    Sony service whose terms contain the arbitration provision raised against the PlayStation Store buy-button suit and which distributes credits in the separate voucher settlement.

  • Operator of the PlayStation Store and sole remaining defendant in the pending buy-button case; it seeks to compel individual arbitration.

  • Caccuriperson

    Class representative in the PlayStation Store voucher settlement.

  • Cendejasperson

    Class representative in the PlayStation Store voucher settlement.

  • Elden Ring Nightreignproduct

    The digital game identified in reporting on the GameStop disclosure suit.

  • Gavin Newsomperson

    California governor who signed AB 2426 into law.

  • Henna Virkkunenperson

    Met the initiative's organisers as Executive Vice-President before the Commission replied.

  • Jacqui Irwinperson

    California Assemblymember whose AB 2426 became Section 17500.6.

  • Michael McGrathperson

    Met the initiative's organisers as Commissioner before the Commission replied.

  • Sony Corporation of Americacompany

    Originally named in the PlayStation Store suit but voluntarily dismissed by the plaintiffs in August 2026.

  • Superior Court of California, County of Sacramentoregulator

    Court that preliminarily approved the proposed Cassell settlement.

  • Tribunal Judiciaire de Créteilregulator

    French court before which UFC-Que Choisir sued Ubisoft.

  • U.S. District Court for the Eastern District of Californiaregulator

    Federal court that handled and dismissed the Cassell action.

  • Ubisoft Connectproduct

    Account service from which users reported The Crew access licences were revoked.

  • Ubisoft Entertainment S.A.company

    Original federal Cassell defendant that moved to dismiss the complaint.

  • UFC-Que Choisirother

    French consumer organization that sued Ubisoft over the shutdown of The Crew.

  • United States District Court for the Northern District of Californiaother

    Court that entered the administrative-motion order.

  • Valvecompany

    Operator of Steam, which added cart language stating that digital-product purchases grant a licence.

  • Video-game publishersother

    Publishers targeted by the initiative's proposed requirement.

  • Vince Chhabriaperson

    Was the judge to whom Sony asked to compel individual arbitration in the buy-button case.

Changelog

5 days with changes to this timeline. All timelines' changes.

  • Added 1 hand-verified entry by the editor.
  • Added 4 entries: 2026-04-21 Weber dismisses his own GameStop case and the court terminates it; 2026-09 Court sets a 15 October fairness hearing on the PlayStation voucher settlement; 2026-09-29 The hearing on Sony’s bid to force the buy-button case into arbitration slips to 29 October; 2026-10-09 Case management is put off to November, but the judge refuses to pause the case. Added 2 hand-verified entries by the editor. Added 1 hand-verified entry by the editor.
  • Added 4 entries: 2026-04-08 Court preliminarily approves PlayStation voucher settlement; 2026-07-13 Deadline passes to opt out of or object to Ubisoft settlement; 2026-09-03 Cendejas moves for final approval of PlayStation voucher settlement; 2026-09-04 Heycock plaintiffs oppose Sony's arbitration and dismissal motion.
  • Added 1 hand-verified entry by the editor.
  • Added 14 entries: 2024-04 Players report Ubisoft revoked The Crew licences from accounts; 2024-04-01 The Crew becomes inoperable after Ubisoft's server shutdown; 2024-06-19 European Commission register publishes Stop Destroying Videogames initiative; 2024-11-04 Cassell and Liu file federal proposed class action against Ubisoft and 10 more. Added 15 hand-verified entries by the editor.

A research pass records each dated fact with the page it came from and a verbatim quote. A second, independent pass re-opens every cited page and rejects entries it cannot confirm. The editor reviews what remains before it is published, and every change is listed above. Full method.