Do You Own Your Games? The Crew, AB 2426 and the Buy-Button Lawsuits
GamingClass actionsConsumer protectionDigital ownershipSonyUbisoftValve
Ubisoft’s shutdown of the online-only game The Crew, followed by reported licence removals from customer accounts, made the difference between a purchase label and a revocable digital licence a live consumer issue. California responded with Business and Professions Code Section 17500.6, effective January 1, 2025, requiring sellers that use terms such as “buy” or “purchase” to separately disclose or obtain acknowledgement that digital goods are licensed. The Crew litigation has produced a proposed $2 million settlement awaiting final approval, while GameStop’s similar case ended without a ruling and Sony is trying to send a PlayStation Store buy-button suit to individual arbitration. In Europe, the Stop Destroying Videogames initiative reached the Commission, but the Commission declined to propose a legal duty to keep discontinued games playable and instead suggested work on an end-of-life code of conduct.
Key moments
- Dec 14, 2023Ubisoft delists The Crew and sets a date to switch off its servers
- Apr 12, 2024Players report Ubisoft revoked The Crew licences from accounts
- Sep 24, 2024California enacts AB 2426, the digital-goods disclosure law
- Oct 11, 2024Steam starts telling shoppers they are buying a licence
- Nov 4, 2024Cassell and Liu file federal proposed class action against Ubisoft
- Jan 1, 2025Section 17500.6 takes effect
- Apr 2026Ubisoft settles the The Crew ownership case for $2 million
- Apr 21, 2026Weber dismisses his own GameStop case and the court terminates it
- Jun 16, 2026The Commission says it cannot require publishers to keep games playable
- Jun 18, 2026Four PlayStation owners sue Sony over the Store's buy button
- Aug 21, 2026Sony moves to send the buy-button case to arbitration
- Sep 4, 2026Heycock plaintiffs oppose Sony's arbitration and dismissal motion
Timeline
Earlier years show only their entries' dates and titles. Click a year heading to show the details.
202626 entries
- Update
Players claimed $38,633 of The Crew settlement; the lawyers are asking for $800,000
The motion for final approval filed in Sacramento Superior Court sets out what the settlement actually delivered. Of roughly 1.8 million class members, 2,951 filed claims — 704 taking the $7 cash option and 2,247 the $15 credit — for a total value of $38,633. Class counsel asks the court for $800,000 in fees and $17,733.48 in costs, against a lodestar of $315,295 for 462.2 hours, a multiplier of about 2.484; administration cost $120,673.31 and the three named plaintiffs want $5,000 each. Ubisoft pays those sums on top of the $2,000,000 made available to the class, so they do not reduce anyone’s recovery — but the filing also records that Ubisoft "retains no reversionary interest" in that $2,000,000, of which players claimed under two percent.
- Superior Court of California, County of Sacramento · Oct 16, 2026 ·
Measured against Class Counsel’s current lodestar of $315,295, the requested award of $800,000 reflects a multiplier of approximately 2.484.
Editor's note: Read from the filed motion, which the settlement administrator posted on 16 October, the date the notice had promised the fee request. The claims figure is the motion’s own financial-terms table (704 × $7 plus 2,247 × $15 is $38,633). The motion does not say where the unclaimed remainder of the $2,000,000 goes, so this entry does not either; it is recorded as an open question on this page.
- Superior Court of California, County of Sacramento · Oct 16, 2026 ·
- Update
Case management is put off to November, but the judge refuses to pause the case
On the parties’ stipulation the court moved the initial case-management conference from 16 October to 20 November, with a joint statement due 13 November. It refused the other half of what was asked: “The request to stay all litigation deadlines is denied.” The case goes on while the arbitration motion is pending, rather than waiting on it.
- CourtListener · Oct 9, 2026 ·
Per the parties' 26 stipulation, the October 16 initial case management conference is continued to November 20, 2026. The request to stay all litigation deadlines is denied.
Editor's note: Replaces the 16 October case-management conference this page had on its watch list, which the court continued on 9 October. Found on the docket, not in reporting.
- CourtListener · Oct 9, 2026 ·
- Update
The hearing on Sony’s bid to force the buy-button case into arbitration slips to 29 October
The clerk continued the 1 October hearing on Sony’s motion to compel arbitration and stay proceedings, or alternatively dismiss, resetting it to 29 October before Judge Vince Chhabria. It is the motion that decides whether the claim about what “buy” means is heard in open court at all, or sent to private arbitration one buyer at a time.
- CourtListener · Sep 29, 2026 ·
CLERK'S NOTICE CONTINUING 10/1/2026 MOTION HEARING. 17 MOTION to Compel Arbitration and Stay Proceedings, or Alternatively, Dismiss Complaint Hearing reset to 10/29/2026 at 10:00 AM in San Francisco, Courtroom 03, 17th Floor before Judge Vince Chhabria.
Editor's note: Dated from the docket entry. The research pass asked what became of the reported 1 October hearing and could not answer it from a readable order; the CourtListener docket shows the hearing never happened on that date.
- CourtListener · Sep 29, 2026 ·
- LegalKey moment
Heycock plaintiffs oppose Sony's arbitration and dismissal motion
The Heycock plaintiffs filed an opposition to Sony Interactive Entertainment LLC's motion seeking individual arbitration, a stay, or dismissal. They argued that the 2026 PlayStation Terms arbitration provision was unconscionable.
- Garcia, Heycock, Mendoza & Salinas v. Sony Interactive Entertainment LLC, N.D. Cal., ECF No. 18 · Sep 4, 2026 ·
“The Court should deny the Motion because the 2026 Terms are unconscionable.”
responded to Sony moves to send the buy-button case to arbitration.
Editor's note: The document is Plaintiffs’ response in opposition to Sony Interactive Entertainment LLC’s motion to compel arbitration or dismiss. It states, “The Court should deny the Motion because the 2026 Terms are unconscionable,” and is filed and dated September 4, 2026.
- Garcia, Heycock, Mendoza & Salinas v. Sony Interactive Entertainment LLC, N.D. Cal., ECF No. 18 · Sep 4, 2026 ·
- Legal
Cendejas moves for final approval of PlayStation voucher settlement
Adrian Cendejas moved for final approval of the proposed settlement with Sony Interactive Entertainment LLC. The motion sought approval of a $7.85 million settlement distributed through PlayStation Network account credits, after fees, costs, expenses, and service awards.
- U.S. District Court for the Northern District of California filing · Sep 3, 2026 ·
“Class Plaintiff moves for final approval of the proposed class action settlement with Defendant Sony Interactive Entertainment LLC.”
Editor's note: The motion identifies Adrian Cendejas as Class Plaintiff and seeks final approval of a proposed settlement with Sony Interactive Entertainment LLC. It states that the $7.85 million settlement amount, less fees, costs, expenses, and service awards, will be distributed as PSN account credits; the document was filed on 2026-09-03.
- U.S. District Court for the Northern District of California filing · Sep 3, 2026 ·
- Response
Sony's position: no reasonable consumer thought they owned the game
Sony's filing argued it is not plausible that customers believed they owned their downloads outright, citing the terms of service and the licence agreement, and noted that two plaintiffs bought the same game eleven days apart. The company that once campaigned for physical media was now telling its customers in court that they never owned what they paid for.
- Fortune · Sep 1, 2026 ·
The company's filing states it's simply "not plausible" that customers believed they owned the games outright.
- Fortune · Sep 1, 2026 ·
- Legal
Court sets a 15 October fairness hearing on the PlayStation voucher settlement
The settlement administrator said the court had scheduled the fairness hearing for 2:00 p.m. on 15 October 2026, before Judge Araceli Martínez-Olguín in the Northern District of California. It is the hearing at which the $7.85 million voucher settlement Cendejas moved to approve in September is either granted final approval or not.
- PSN Digital Games Settlement (Notice and Settlement Administrator) · Sep 2026 ·
The Court has scheduled the Fairness Hearing for October 15, 2026, at 2:00 p.m., in Courtroom 5, 2nd Floor, 1301 Clay Street, Oakland, California.
Editor's note: The administrator's page gives two different courtrooms for the same hearing — Courtroom 5, 2nd Floor in its "IMPORTANT UPDATE - SEPTEMBER 2026" and Courtroom 3, 3rd Floor in the body of the notice. The date, the time and the judge agree in both, so no courtroom is stated here.
- PSN Digital Games Settlement (Notice and Settlement Administrator) · Sep 2026 ·
- LegalKey moment
Sony moves to send the buy-button case to arbitration
Sony asked Judge Vince Chhabria to compel individual arbitration under the clause it added to the PlayStation Network terms in 2011, and only in the alternative to dismiss. The terms require US users to arbitrate individually and waive class actions unless they mailed an opt-out within 30 days of accepting them.
- Tom's Hardware · Aug 25, 2026 ·
Section 14 of the PlayStation Terms of Service requires U.S. users to resolve disputes through binding individual arbitration and waives class actions, unless the user mails a written opt-out to Sony's legal department in San Mateo within 30 days of accepting the terms.
was answered by Heycock plaintiffs oppose Sony's arbitration and dismissal motion.
- Tom's Hardware · Aug 25, 2026 ·
- Legal
Heycock plaintiffs dismiss Sony Corporation of America
The Heycock plaintiffs voluntarily dismissed Sony Corporation of America from the PlayStation Store case. Sony Interactive Entertainment remained the sole defendant.
- Tom’s Hardware · Sep 1, 2026 ·
The plaintiffs voluntarily dismissed co-defendant Sony Corporation of America on August 20, one day before Sony’s motion, leaving Sony Interactive Entertainment as the sole defendant.
- U.S. federal docket mirror · Jun 18, 2026 ·
Filing 1 COMPLAINT against All Defendants ( Filing fee $ 405, receipt number ACANDC-22115326.). Filed by John Salinas, Edward Heycock, Andrew Garcia, Jason Mendoza.
Editor's note: The page states that the plaintiffs voluntarily dismissed co-defendant Sony Corporation of America on August 20, one day before Sony's motion, leaving Sony Interactive Entertainment as the sole defendant. The quoted wording appears on the page.
- Tom’s Hardware · Sep 1, 2026 ·
- Legal
Deadline passes to opt out of or object to Ubisoft settlement
The settlement website stated that class members had until July 13, 2026, to opt out of or object to the Ubisoft settlement. It instructed members seeking exclusion to mail or deliver their requests by that date.
- Crew Game Settlement administrator ·
“You must mail or deliver your exclusion request postmarked no later than July 13, 2026, to:”
- Crew Game Settlement administrator ·
“Class Members may still opt out of or object to the Settlement until July 13, 2026.”
Editor's note: The FAQ states that exclusion requests must be mailed or delivered with a postmark no later than July 13, 2026. It also states that objections and notices of intent to appear must be filed and mailed by that same date.
- Crew Game Settlement administrator ·
- Legal
Opt-out deadline passes in the separate PlayStation Store voucher settlement
Caccuri v. Sony, the $7.85 million class action over Sony ending third-party sales of game-specific download vouchers, reached its exclusion and objection date. It covers digital games bought on the PlayStation Store between 1 April 2019 and 31 December 2023 that had previously been available as a voucher at retail.
- PSN Digital Games Settlement administrator · Jul 2, 2026 ·
If, during the period April 1, 2019 to December 31, 2023, you purchased a Digital Game through the PlayStation Store that was previously available through a Game-Specific Voucher, you may be eligible to receive a payment from a class action lawsuit settlement.
- PSN Digital Games Settlement administrator · Jul 2, 2026 ·
- LegalKey moment
Four PlayStation owners sue Sony over the Store's buy button
Andrew Garcia, Edward Heycock, Jason Mendoza and Josh Salinas filed in the Northern District of California, pleading the new Section 17500.6 alongside the Consumer Legal Remedies Act on behalf of a proposed class of California buyers. The complaint targets the PlayStation Store's buy and purchase labels for customers who receive only a revocable licence.
- Tom's Hardware · Aug 25, 2026 ·
Four PlayStation owners, Andrew Garcia, Edward Heycock, Jason Mendoza, and Josh Salinas, filed the complaint on June 18 in the Northern District of California, pleading violations of Business and Professions Code § 17500.6, the state's False Advertising Law, and the Consumer Legal Remedies Act on behalf of a proposed class of California purchasers.
- Tom's Hardware · Aug 25, 2026 ·
- RegulatoryKey moment
The Commission says it cannot require publishers to keep games playable
In its formal answer the Commission concluded it could not propose a legal obligation to keep video games playable once they stop being sold, pointing to intellectual property and copyright constraints. It offered instead to work on a code of conduct for managing the end of a game's life.
- Out of Games (European Commission communication) · Jun 16, 2026 ·
In its reply, the Commission cannot propose a legal obligation to keep video games playable after they stop being provided commercially.
- European Commission, Official Journal of the European Union · Jul 9, 2026 ·
“This Communication sets out the Commission’s legal and political conclusions on the initiative, the action it intends to take, its reasons for doing so and the envisaged timeline.”
- Out of Games (European Commission communication) · Jun 16, 2026 ·
- Legal
Claims close in the The Crew settlement
Class members had until 11 June 2026 to file a claim. Cassell, Liu and Cerrato had alleged that Ubisoft misled buyers into believing they were paying for ownership of The Crew when they were getting a limited licence; Judge Jill H. Talley of the Sacramento County Superior Court set the fairness hearing for 13 November 2026.
- Cassell v. Ubisoft settlement notice · Apr 28, 2026 ·
Plaintiffs Matthew Cassell, Alan Liu, and Angel Cerrato allege that Ubisoft misled consumers into believing that when they purchased Ubisoft's video game The Crew, consumers were paying for ownership rights over The Crew when consumers were only receiving a limited license to access The Crew.
- Cassell v. Ubisoft settlement notice · Apr 28, 2026 ·
- Regulatory
European Parliament debates Stop Destroying Videogames in plenary
The European Parliament held a plenary-session debate on Stop Destroying Videogames. The debate took place on May 21, 2026.
- European Citizens' Initiative register ·
The European Parliament held a debate on this initiative in its plenary session on 21 May 2026.
Editor's note: The page states that the European Parliament held a debate on the initiative in its plenary session on 21 May 2026. The quoted sentence appears on the page, with the same wording.
- European Citizens' Initiative register ·
- LegalKey moment
Weber dismisses his own GameStop case and the court terminates it
Jake Weber filed a notice of voluntary dismissal in Weber v. GameStop, Inc. on 20 April 2026, and the next day the court entered a minute order that resolved the pending motions to compel and to dismiss and terminated the case. The docket does not record whether the dismissal was with or without prejudice. It closes the case this page opened with Weber's January demand letter and complaint over GameStop's “buy” language, without a ruling on that language.
- CourtListener · Apr 21, 2026 ·
Minute Order AND Order on Motion to Compel AND Order on Motion to Dismiss/Lack of Jurisdiction AND ~Util - Terminate Civil Case
Editor's note: Repaired on 2026-10-15. The entry was filed in April citing a Justia docket page that returns HTTP 403 to the fetcher, so it could not be verified and sat as a candidate. The CourtListener docket for 2:26-cv-00060 (E.D. Cal.) carries the 20 April notice of voluntary dismissal and the 21 April termination, and is readable. The original title said the case was dismissed “with prejudice”, which the Justia quote asserted; that phrase appears nowhere on the CourtListener docket, so the claim was dropped rather than carried on a source a reader cannot open.
- CourtListener · Apr 21, 2026 ·
- Legal
PlayStation buy-button plaintiffs send Sony two CLRA demand letters
The four future plaintiffs sent Sony demand letters under the Consumer Legal Remedies Act on 21 April and 11 May 2026, the statutory notice a consumer must give before suing for damages. They say Sony did not answer either one.
- Tom’s Hardware · Sep 1, 2026 ·
The four plaintiffs claim they sent two CLRA demand letters on April 21, 2026, and May 11, 2026, respectively, which Sony didn't answer.
Editor's note: The page states that the four plaintiffs said they sent two CLRA demand letters on April 21, 2026, and May 11, 2026, respectively, and that Sony did not answer them. This supports the April 21, 2026 timeline entry.
- Tom’s Hardware · Sep 1, 2026 ·
- Regulatory
European Parliament holds hearing on Stop Destroying Videogames
The European Parliament held a public hearing on Stop Destroying Videogames. The hearing was held under Article 14(2) of the European Citizens' Initiative Regulation.
- European Citizens' Initiative register ·
This initiative was also presented in a public hearing at the European Parliament on 16 April 2026, in accordance with Article 14(2) of the ECI Regulation.
Editor's note: The page states that the initiative was presented in a public hearing at the European Parliament on 16 April 2026, in accordance with Article 14(2) of the ECI Regulation.
- European Citizens' Initiative register ·
- Legal
Court preliminarily approves PlayStation voucher settlement
The Northern District of California preliminarily approved the PlayStation Store voucher settlement. The proposed settlement provides $7.85 million in PlayStation Network account credits, with mailed payments available to eligible purchasers with deactivated accounts.
- U.S. District Court for the Northern District of California · Apr 8, 2026 ·
“In sum, the Court finds that the PSN account credits do not reflect a coupon settlement.”
Editor's note: The order grants preliminary approval of the proposed settlement, which provides a $7.85 million settlement amount in PSN account credits and permits qualifying members with deactivated accounts to receive equivalent funds by U.S. mail. The order is dated April 8, 2026.
- U.S. District Court for the Northern District of California · Apr 8, 2026 ·
- LegalKey moment
Ubisoft settles the The Crew ownership case for $2 million
The Sacramento County Superior Court preliminarily approved a settlement of the refiled Cassell action. The fund totals $2,000,000, and class members elect either $7 in cash or $15 in Ubisoft store credit.
- Crew Game Settlement administrator ·
The Court in charge of this action has preliminarily approved the Settlement as fair, reasonable, and adequate, and must decide whether to give final approval to the Settlement.
- Crew Game Settlement administrator · Apr 28, 2026 ·
A Settlement Fund has been created, totaling $2,000,000.
Editor's note: Hand-checked on the settlement administrator's own site: the preliminary-approval language is on the home page and the $2,000,000 fund on the FAQ. The exact approval date is not stated on either page, so the entry keeps month precision.
- Crew Game Settlement administrator ·
- Legal
UFC-Que Choisir sues Ubisoft in France over The Crew shutdown
UFC-Que Choisir sued Ubisoft before the Tribunal Judiciaire de Créteil following closure of The Crew servers. Stop Killing Games supported the action.
- UFC-Que Choisir · Mar 31, 2026 ·
L’UFC-Que Choisir poursuit en justice l’éditeur de jeux vidéo Ubisoft devant le Tribunal Judiciaire de Créteil, suite à la fermeture des serveurs de son jeu de course en ligne The Crew.
responded to The Crew becomes inoperable after Ubisoft's server shutdown.
Editor's note: The page states that UFC-Que Choisir is suing Ubisoft before the Tribunal Judiciaire de Créteil following the shutdown of The Crew servers, and says the action is supported by Stop Killing Games. It is published on 2026-03-31.
- UFC-Que Choisir · Mar 31, 2026 ·
- Update
Organisers put their case to two commissioners
The initiative's organisers met Executive Vice-President Henna Virkkunen and Commissioner Michael McGrath, the hearing the ECI Regulation entitles them to before the Commission replies.
- Out of Games (European Commission communication) · Jun 16, 2026 ·
On 23 February 2026, the initiative organisers presented the objectives of their initiative in a meeting with Executive Vice-President Henna Virkkunen and Commissioner Michael McGrath, accompanied by European Commission officials, in line with Article 15 of the ECI Regulation.
- Out of Games (European Commission communication) · Jun 16, 2026 ·
- Update
The initiative is submitted to the Commission with 1,294,188 verified signatures
After national verification, Stop Destroying Videogames became one of the few citizens' initiatives to reach the Commission, which then had six months to answer.
- Out of Games (European Commission communication) · Jun 16, 2026 ·
The 'Stop Destroying Videogames' initiative was submitted to the European Commission on 26 January 2026, after having gathered 1,294,188 verified statements of support.
- Out of Games (European Commission communication) · Jun 16, 2026 ·
- Legal
GameStop is sued under the new law over a digital copy of Elden Ring Nightreign
A putative class action brought the year-old disclosure statute to video games, pleading the new False Advertising Law provisions alongside the Unfair Competition Law and the Consumer Legal Remedies Act. The case is No. 2:26-at-00047 in the Eastern District of California.
- Frankfurt Kurnit Klein & Selz · Jan 22, 2026 ·
The plaintiff alleges that he purchased a digital copy of Elden Ring Nightreign from GameStop's website.
- Frankfurt Kurnit Klein & Selz · Jan 22, 2026 ·
- Legal
Weber files GameStop action over digital-game buy language
Jake Weber filed a proposed class action against GameStop, Inc. The complaint alleged that GameStop used terms including “buy,” “purchase,” and “Add to Cart” without satisfying either condition specified in the cited law.
- Weber v. GameStop complaint · Jan 8, 2026 ·
Defendant violated this law by advertising to consumers that they could “buy,” “purchase,” and “Add to Cart,” video games on its website without satisfying either of these two conditions.
Editor's note: The complaint identifies Jake Weber as plaintiff in a proposed class action against GameStop, Inc. and alleges GameStop used “buy,” “purchase,” and “Add to Cart” without satisfying either statutory condition. It was filed and dated January 8, 2026.
- Weber v. GameStop complaint · Jan 8, 2026 ·
- Legal
Jake Weber sends GameStop a CLRA demand letter
Jake Weber sent GameStop a California Consumer Legal Remedies Act demand letter by certified mail. The letter gave notice of alleged violations and demanded correction of the practices alleged.
- Weber v. GameStop complaint · Jan 8, 2026 ·
On January 7, 2026, a CLRA demand letter was sent to Defendant’s address via certified mail (return receipt requested), that provided notice of Defendant’s violations of the CLRA and demanded that Defendant correct the unlawful, unfair, false and/or deceptive practices alleged here.
Editor's note: The complaint states that on January 7, 2026, a CLRA demand letter was sent to GameStop by certified mail with return receipt requested. It says the letter gave notice of alleged CLRA violations and demanded correction of the alleged unlawful, unfair, false, and/or deceptive practices.
- Weber v. GameStop complaint · Jan 8, 2026 ·
20255 entries
- Update
The petition finishes with 1.4 million raw signatures
Collection closed well above the threshold. Member States then had three months to check the validity of the signatures before the initiative could go to the Commission.
- Euronews · Aug 13, 2025 ·
The citizens' petition "Stop Destroying Games" has attracted more than 1.4 million signatures across the European Union.
- Euronews · Aug 13, 2025 ·
- Update
Stop Killing Games passes a million signatures in the EU
The European Citizens' Initiative started after The Crew went dark crossed one million signatures in at least seven member states, the threshold that forces the European Commission to respond. Organisers Aleksej Vjalicin and Daniel Ondruska had until the end of July to collect them.
- Euronews · Jul 8, 2025 ·
A European Citizens' Initiative called Stop Killing Games surpassed one million signatures in at least seven member states, which is the threshold to force the Commission to consider issues raised by the public.
- Euronews · Jul 8, 2025 ·
- Legal
Cassell plaintiffs voluntarily dismiss federal action
Matthew Cassell, Angel Cerrato, and Alan Liu filed a notice voluntarily dismissing the federal action without prejudice. The notice was filed before a ruling on Ubisoft's amended-complaint dismissal motion.
- Dr. Docket/PACER docket record · Jun 12, 2025 ·
NOTICE of VOLUNTARY DISMISSAL without prejudice by Matthew Cassell, Angel Cerrato, Alan Liu.
Editor's note: The docket entry dated June 12, 2025 states that Cassell, Cerrato, and Liu filed a notice voluntarily dismissing without prejudice. The amended-complaint motion to dismiss was still pending; the court denied it as moot the next day.
- Dr. Docket/PACER docket record · Jun 12, 2025 ·
- Legal
Cassell plaintiffs file amended complaint against Ubisoft, Inc.
Matthew Cassell, Alan Liu, and Angel Cerrato filed a first amended complaint. The amended complaint named Ubisoft, Inc. as defendant.
- Dr. Docket/PACER docket record · Mar 18, 2025 ·
FIRST AMENDED COMPLAINT against Ubisoft, Inc. by Matthew Cassell, Alan Liu, Angel Cerrato.
Editor's note: The docket entry dated March 18, 2025 states that Matthew Cassell, Alan Liu, and Angel Cerrato filed a first amended complaint against Ubisoft, Inc. The quoted text appears on the page.
- Dr. Docket/PACER docket record · Mar 18, 2025 ·
- RegulatoryKey moment
Section 17500.6 takes effect
California's False Advertising Law now reaches digital goods. The acknowledgement or the disclosure has to be separate and distinct from the rest of the terms and conditions, and the section covers video games, applications, audio and audiovisual works, e-books and redemption codes.
- Thompson Coburn LLP · Jan 24, 2025 ·
Section 17500.6 further requires that the purchaser's express acknowledgment and the seller's "clear and conspicuous statement" be separate and distinct from the other terms and conditions of the transaction.
- California Legislative Information ·
(Added by Stats. 2024, Ch. 513, Sec. 1. (AB 2426) Effective January 1, 2025.)
Editor's note: Official source added: https://leginfo.legislature.ca.gov/faces/codes_displaySection.xhtml?sectionNum=17500.6.&lawCode=BPC
- Thompson Coburn LLP · Jan 24, 2025 ·
- Aug 13, 2025The petition finishes with 1.4 million raw signatures
- Jul 8, 2025Stop Killing Games passes a million signatures in the EU
- Jun 12, 2025Cassell plaintiffs voluntarily dismiss federal action
- Mar 18, 2025Cassell plaintiffs file amended complaint against Ubisoft, Inc.
- Jan 1, 2025Section 17500.6 takes effect
20246 entries
- LegalKey moment
Cassell and Liu file federal proposed class action against Ubisoft
Matthew Cassell and Alan Liu filed Cassell v. Ubisoft Entertainment S.A. in the Eastern District of California, the first suit to test the ownership claim. It alleged Ubisoft had misled buyers of The Crew into thinking they were getting ownership rights when they received only a limited licence.
- Dr. Docket/PACER docket record · Nov 4, 2024 ·
Date Filed Nov 4, 2024.
- Crew Game Settlement administrator ·
This lawsuit claims that Ubisoft violated California law by misleading consumers into believing that by purchasing a copy of the Ubisoft video game, The Crew, they were receiving ownership rights over The Crew, but instead only received a limited license.
Editor's note: Hand-checked: the November 4, 2024 filing date appears on the PACER docket record and the characterisation of the claim appears verbatim on the settlement administrator's FAQ.
- Dr. Docket/PACER docket record · Nov 4, 2024 ·
- ResponseKey moment
Steam starts telling shoppers they are buying a licence
A line appeared at the bottom of the Steam shopping cart reading that a purchase of a digital product grants a licence for the product on Steam. Valve added it months before the California law took effect, and it was the first of the big storefronts to change its checkout copy.
- Engadget · Oct 11, 2024 ·
When you open your shopping cart with items inside and before going to payment, a notice at the bottom right states: "A purchase of a digital product grants a license for the product on Steam."
- Engadget · Oct 11, 2024 ·
- RegulatoryKey moment
California enacts AB 2426, the digital-goods disclosure law
Governor Newsom signed Assemblymember Jacqui Irwin's bill adding Section 17500.6 to the Business and Professions Code. It makes it unlawful to advertise a digital good with words like buy or purchase unless the seller either takes an affirmative acknowledgement that the transaction is a licence, or shows a clear and conspicuous statement to that effect before checkout.
- California Legislative Information · Sep 24, 2024 ·
An act to add Section 17500.6 to the Business and Professions Code, relating to consumer protection. [ Approved by Governor September 24, 2024. Filed with Secretary of State September 24, 2024. ] LEGISLATIVE COUNSEL'S DIGEST AB 2426, Irwin.
- California Legislative Information · Sep 24, 2024 ·
- Regulatory
European Commission register publishes Stop Destroying Videogames initiative
The European Citizens' Initiative register published Stop Destroying Videogames. The initiative calls for publishers selling or licensing games in the EU to leave games playable.
- European Citizens' Initiative register · Jun 19, 2024 ·
This initiative calls to require publishers that sell or license videogames to consumers in the European Union (or related features and assets sold for videogames they operate) to leave said videogames in a functional (playable) state.
Editor's note: The page is readable and lists European Commission information dated 19/06/2024. Its objectives section contains the quoted language and supports the summary that the initiative seeks to keep videogames functional/playable after publishers discontinue them.
- European Citizens' Initiative register · Jun 19, 2024 ·
- ReportKey moment
Players report Ubisoft revoked The Crew licences from accounts
Users reported that Ubisoft revoked licences to access The Crew from Ubisoft Connect accounts. The report described the removal as occurring after the game became inoperable.
- Engadget · Apr 12, 2024 ·
They say that the company actually reached into Ubisoft Connect accounts and revoked the license to access the game, according to reports by Game Rant and others.
Editor's note: The page states that The Crew became inoperable when its servers shut down on April 1, 2024, and reports that Ubisoft revoked licenses in Ubisoft Connect accounts afterward. The quoted sentence appears on the page.
- Engadget · Apr 12, 2024 ·
- Update
The Crew becomes inoperable after Ubisoft's server shutdown
The online-only game The Crew stopped operating on April 1. The game required Ubisoft servers to operate.
- Engadget · Apr 12, 2024 ·
Ubisoft's online-only racing game The Crew stopped being operable on April 1.
was answered by UFC-Que Choisir sues Ubisoft in France over The Crew shutdown.
Editor's note: The page states that The Crew, an online-only racing game, "stopped being operable on April 1." It also explains that the game could not be used without Ubisoft's servers, which went down that day.
- Engadget · Apr 12, 2024 ·
- Nov 4, 2024Cassell and Liu file federal proposed class action against Ubisoft
- Oct 11, 2024Steam starts telling shoppers they are buying a licence
- Sep 24, 2024California enacts AB 2426, the digital-goods disclosure law
- Jun 19, 2024European Commission register publishes Stop Destroying Videogames initiative
- Apr 12, 2024Players report Ubisoft revoked The Crew licences from accounts
- Apr 1, 2024The Crew becomes inoperable after Ubisoft's server shutdown
20231 entry
- AnnouncementKey moment
Ubisoft delists The Crew and sets a date to switch off its servers
Ubisoft removed the 2014 open-world racing game from digital storefronts and said every server would go dark on 31 March 2024, blaming server infrastructure and licensing constraints. The game had no offline mode, so the shutdown would make it unplayable for everyone who had bought it.
- Eurogamer · Dec 14, 2023 ·
The game will remain playable until 31st March 2024, after which all servers will be shut down across all platforms: PC, Xbox 360, Xbox One, PlayStation 4, Amazon Luna, and Ubisoft+. "We understand this may be disappointing for players still enjoying the game, but it has become a necessity due to upcoming server infrastructure and licensing constraints," reads the update from Ubisoft.
- Ubisoft · Dec 14, 2023 ·
Today, The Crew 1, including all its editions, and virtual currency packs, will be delisted from all online stores.
Editor's note: Official source added: https://www.ubisoft.com/en-us/game/the-crew/the-crew-2/news-updates/3u0la29yUBGBzYlwKp5QMZ/an-update-on-the-crew
- Eurogamer · Dec 14, 2023 ·
Questions this timeline answers
Each one is an ordered set of dated entries, most of them from this page, with a line on why each step led to the next.
Cause and effect
- The Crew becomes inoperable after Ubisoft's server shutdownwas answered by →UFC-Que Choisir sues Ubisoft in France over The Crew shutdownUFC-Que Choisir said it sued Ubisoft following the closure of The Crew servers.
- Sony moves to send the buy-button case to arbitrationwas answered by →Heycock plaintiffs oppose Sony's arbitration and dismissal motionThe September 4 filing is plaintiffs' opposition to Sony's motion, asking the court to deny it because the 2026 Terms are unconscionable.
Where sources disagree or fall silent
- Will the court enforce Sony’s PlayStation Network arbitration clause and prevent the buy-button claims from proceeding as a class action in court?
- Will Sacramento County Superior Court grant final approval to the proposed $2 million The Crew settlement, and on what final terms?
- Why did Weber voluntarily dismiss the GameStop case, and was the dismissal with or without prejudice? The available docket account does not say.
- No court ruling in the timeline has yet decided whether GameStop’s or Sony’s challenged buy language violates Section 17500.6.
- What commitments, if any, will result from the Commission’s proposed game end-of-life code of conduct after it declined to seek a binding preservation obligation?
What to watch next
- Oct 29, 2026 — Hearing on Sony’s motion to compel arbitration in Heycock The outcome could determine whether the PlayStation Store buy-button claims remain a court case or proceed individually in arbitration.
- Nov 13, 2026 — The Crew settlement fairness hearing Sacramento County Superior Court is scheduled to decide whether to grant final approval to the proposed $2 million Ubisoft settlement.
- Nov 13, 2026 — Joint case-management statement due in Heycock The parties must state their positions on managing the PlayStation Store case while the arbitration request remains unresolved.
- Nov 20, 2026 — Heycock initial case-management conference The court will address how the PlayStation Store case proceeds after declining to pause litigation deadlines.
- Dec 2026 — European Commission discussions on a game end-of-life code The discussions are the Commission’s proposed alternative to a legal obligation requiring publishers to keep discontinued games playable.
- Dec 2026 — European Commission report on the Digital Content Directive The planned assessment may clarify the Commission’s view of existing consumer-law protections when digital access is revoked.
Who is involved
- Stop Destroying Videogamesother
European Citizens’ Initiative seeking rules requiring publishers to leave games playable after support ends.
- Ubisoftcompany
Publisher that delisted, shut down, and reportedly removed account licences for The Crew; it is settling the related ownership claims.
- The Crewproduct
Ubisoft’s online-only 2014 racing game, whose shutdown and reported licence revocations triggered the dispute over digital-game ownership.
- Alan Liuperson
Named plaintiff in the The Crew ownership litigation against Ubisoft.
- European Commissionregulator
Received the Stop Destroying Videogames initiative and declined to propose a legal obligation to preserve playability after sale.
- Matthew Cassellperson
Named plaintiff in the The Crew ownership litigation against Ubisoft.
- Sonycompany
Remaining defendant in the PlayStation Store buy-button suit; it argues customers could not reasonably have believed they owned downloads and seeks individual arbitration.
Defendant identified in the PlayStation Store case.
33 more
- Angel Cerratoperson
Named plaintiff added to the The Crew ownership litigation.
- GameStopcompany
Retailer sued over its use of buy and purchase language for digital games; the plaintiff voluntarily dismissed the case before a merits ruling.
- Ubisoft, Inc.company
Cassell defendant and party to the amended federal action.
- Andrew Garciaperson
Named plaintiff in the PlayStation Store buy-button suit.
- Edward Heycockperson
Named plaintiff in the PlayStation Store buy-button suit.
- Jake Weberperson
Plaintiff who brought and later voluntarily dismissed the GameStop disclosure case.
- Jason Mendozaperson
Named plaintiff in the PlayStation Store buy-button suit.
- John Salinasperson
Plaintiff in the PlayStation Store litigation.
- PlayStation Storeproduct
Sony’s digital storefront, whose buy and purchase labels are challenged as applying to revocable licences.
- U.S. District Court for the Northern District of Californiaother
Court whose local rule is cited in the administrative-motion entries.
- Adrian Cendejasperson
Plaintiff who sought final approval of the separate PlayStation Store voucher antitrust settlement.
- California State Legislatureregulator
Enacted the law adding Section 17500.6, whose digital-goods disclosure requirements took effect on January 1, 2025.
- European Parliamentregulator
Held the required public hearing and a plenary debate on the citizens’ initiative.
- PlayStation Networkproduct
Sony service whose terms contain the arbitration provision raised against the PlayStation Store buy-button suit and which distributes credits in the separate voucher settlement.
Operator of the PlayStation Store and sole remaining defendant in the pending buy-button case; it seeks to compel individual arbitration.
- Caccuriperson
Class representative in the PlayStation Store voucher settlement.
- Cendejasperson
Class representative in the PlayStation Store voucher settlement.
- Elden Ring Nightreignproduct
The digital game identified in reporting on the GameStop disclosure suit.
- Gavin Newsomperson
California governor who signed AB 2426 into law.
- Henna Virkkunenperson
Met the initiative's organisers as Executive Vice-President before the Commission replied.
- Jacqui Irwinperson
California Assemblymember whose AB 2426 became Section 17500.6.
- Michael McGrathperson
Met the initiative's organisers as Commissioner before the Commission replied.
- Sony Corporation of Americacompany
Originally named in the PlayStation Store suit but voluntarily dismissed by the plaintiffs in August 2026.
- Superior Court of California, County of Sacramentoregulator
Court that preliminarily approved the proposed Cassell settlement.
- Tribunal Judiciaire de Créteilregulator
French court before which UFC-Que Choisir sued Ubisoft.
- U.S. District Court for the Eastern District of Californiaregulator
Federal court that handled and dismissed the Cassell action.
- Ubisoft Connectproduct
Account service from which users reported The Crew access licences were revoked.
- Ubisoft Entertainment S.A.company
Original federal Cassell defendant that moved to dismiss the complaint.
- UFC-Que Choisirother
French consumer organization that sued Ubisoft over the shutdown of The Crew.
- United States District Court for the Northern District of Californiaother
Court that entered the administrative-motion order.
- Valvecompany
Operator of Steam, which added cart language stating that digital-product purchases grant a licence.
- Video-game publishersother
Publishers targeted by the initiative's proposed requirement.
- Vince Chhabriaperson
Was the judge to whom Sony asked to compel individual arbitration in the buy-button case.
Changelog
- Added 1 hand-verified entry by the editor.
- Added 4 entries: 2026-04-21 Weber dismisses his own GameStop case and the court terminates it; 2026-09 Court sets a 15 October fairness hearing on the PlayStation voucher settlement; 2026-09-29 The hearing on Sony’s bid to force the buy-button case into arbitration slips to 29 October; 2026-10-09 Case management is put off to November, but the judge refuses to pause the case. Added 2 hand-verified entries by the editor. Added 1 hand-verified entry by the editor.
- Added 4 entries: 2026-04-08 Court preliminarily approves PlayStation voucher settlement; 2026-07-13 Deadline passes to opt out of or object to Ubisoft settlement; 2026-09-03 Cendejas moves for final approval of PlayStation voucher settlement; 2026-09-04 Heycock plaintiffs oppose Sony's arbitration and dismissal motion.
- Added 1 hand-verified entry by the editor.
- Added 14 entries: 2024-04 Players report Ubisoft revoked The Crew licences from accounts; 2024-04-01 The Crew becomes inoperable after Ubisoft's server shutdown; 2024-06-19 European Commission register publishes Stop Destroying Videogames initiative; 2024-11-04 Cassell and Liu file federal proposed class action against Ubisoft and 10 more. Added 15 hand-verified entries by the editor.
A research pass records each dated fact with the page it came from and a verbatim quote. A second, independent pass re-opens every cited page and rejects entries it cannot confirm. The editor reviews what remains before it is published, and every change is listed above. Full method.