Ubisoft

The motion for final approval filed in Sacramento Superior Court sets out what the settlement actually delivered. Of roughly 1.8 million class members, 2,951 filed claims — 704 taking the $7 cash option and 2,247 the $15 credit — for a total value of $38,633. Class counsel asks the court for $800,000 in fees and $17,733.48 in costs, against a lodestar of $315,295 for 462.2 hours, a multiplier of about 2.484; administration cost $120,673.31 and the three named plaintiffs want $5,000 each. Ubisoft pays those sums on top of the $2,000,000 made available to the class, so they do not reduce anyone’s recovery — but the filing also records that Ubisoft "retains no reversionary interest" in that $2,000,000, of which players claimed under two percent.

The settlement website stated that class members had until July 13, 2026, to opt out of or object to the Ubisoft settlement. It instructed members seeking exclusion to mail or deliver their requests by that date.

Class members had until 11 June 2026 to file a claim. Cassell, Liu and Cerrato had alleged that Ubisoft misled buyers into believing they were paying for ownership of The Crew when they were getting a limited licence; Judge Jill H. Talley of the Sacramento County Superior Court set the fairness hearing for 13 November 2026.

The Sacramento County Superior Court preliminarily approved a settlement of the refiled Cassell action. The fund totals $2,000,000, and class members elect either $7 in cash or $15 in Ubisoft store credit.

UFC-Que Choisir sued Ubisoft before the Tribunal Judiciaire de Créteil following closure of The Crew servers. Stop Killing Games supported the action.

Matthew Cassell, Angel Cerrato, and Alan Liu filed a notice voluntarily dismissing the federal action without prejudice. The notice was filed before a ruling on Ubisoft's amended-complaint dismissal motion.

Matthew Cassell, Alan Liu, and Angel Cerrato filed a first amended complaint. The amended complaint named Ubisoft, Inc. as defendant.

Matthew Cassell and Alan Liu filed Cassell v. Ubisoft Entertainment S.A. in the Eastern District of California, the first suit to test the ownership claim. It alleged Ubisoft had misled buyers of The Crew into thinking they were getting ownership rights when they received only a limited licence.

Users reported that Ubisoft revoked licences to access The Crew from Ubisoft Connect accounts. The report described the removal as occurring after the game became inoperable.

The online-only game The Crew stopped operating on April 1. The game required Ubisoft servers to operate.

Ubisoft removed the 2014 open-world racing game from digital storefronts and said every server would go dark on 31 March 2024, blaming server infrastructure and licensing constraints. The game had no offline mode, so the shutdown would make it unplayable for everyone who had bought it.